Customer Service is (not) Here

Here in Los Angeles, customer service was taken to a new level when customer service themselves were not even aware that they were customer service.

We hit up Macy's a few weeks ago to do a couple of exchanges from Christmas. Stopping at the first register area, we asked the Macy's worker where customer service was located. Could you please point us to customer service, please? 

Young, skinny jeans, heavy eye makeup, she said, um, yeah, hold on. In front of us she walked two feet to her coworker and said, can you show them where customer service is? Her coworker said..."this IS customer service." Young, skinny jeans Macy's worker walked two feet back over to us, gave a little sheepish giggle and said, "yeah, so, this is customer service."